HEROware Customer Puts the Focus on Clients

HEROware Customer Puts the Focus on Clients

The reason Lee Morgan and his business partner, Dan Gross, founded their Thousand Oaks, Calif. Company, ServiCorps Systems, Inc., in 2003 is a common one for many IT entrepreneurs: they were tired of watching internal politics tear apart good companies, leaving them jobless in the process.

“We started with a simple philosophy that matches our business name,” says Morgan. “We wanted to be the core of technology service for our clients.”

With this in mind, Morgan and Gross quickly set their sights on becoming a business known for their excellent customer service and responsiveness. He wanted his clients to see ServiCorps as a trusted advisor that puts a priority on the needs of its clients, not its own needs.
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President’s Message, June 2013

A MESSAGE FROM HEROWARE

June 21, 2013

I want to start this first-ever HEROware newsletter by thanking you for being a HEROware customer. Whether you’ve been with us for two years or two days, you’ve entrusted us with a portion of your business and that’s a responsibility we don’t take lightly. Our industry is currently in the throes of immense change and positive growth. We at HEROware are seizing this opportunity by restructuring our business in order to maximize your success in your local markets.

In the months since I took the helm at HEROware, I’ve had the opportunity to meet many of you. You’ve shared with me the challenges you face with your businesses, and told me what you need from HEROware in order to meet these challenges.
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Social Responsibility a Big Part of the Corporate Culture for One HEROware Hero

Social Responsibility a Big Part of the Corporate Culture for One HEROware Hero

June 17, 2013

Brent Allen, founder and CEO of Falkor Group, LLC, has a simple business goal: to do the best job possible for his clients. He continuously attains this goal by hiring qualified, passionate people who are well-rounded and who understand the importance of giving back to the community.

Since co-founding his business in 2002, Brent has found that, by incorporating his love of volunteer work into his corporate culture, he, the community and his employees have all benefitted on both personal and professional levels.

“There are no better people to be around than a bunch of business-oriented folks who also love to give back,” he says, referring to the mindset that permeates his 20-employee Chicago business.
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