HEROware HERO Takes Break from Technology to Give Back

Erick Wilson, owner of TEC Works in Jacksonville, Florida, has spent more than three years building a company that is well-respected for its expertise and excellent customer service. While his business involves mixing technology with a personalized customer service model, when it comes to helping out in the community, he leaves the technology behind and brings an extra dose of personalized service.

This is because Wilson, along with his wife and two kids, volunteer for the Donovin Darius Foundation. Founded by former Jacksonville Jaguars Safety Donovin Darius, the foundation helps children, families and individuals in North Florida by educating and empowering them through character and personal development programs.

The foundation teaches participants from the community the same sort of values that Wilson espouses in his business, such as character, integrity, personal responsibility, growth and development. This is why Wilson was inspired to become part of the organization when he saw an interview on a local news station one morning that featured Darius speaking about the foundation.

Never one to waste time, the Wilsons immediately called the foundation and asked how they could help. They learned about the five camps the foundation holds annually and, as a father, Erick was particularly touched by the one held every year on Father’s Day to promote strong, positive father figures.

Participating in the camps gives Wilson a chance to use his customer service skills while getting hands-on and interacting with the community. He and his family spend their time at the camps coordinating volunteers, handing out water and, basically, doing what they do best: stepping up and pitching in wherever needed.

“I like seeing the underdog win,” Erick says, which explains his passion for both volunteering and helping businesses with their IT solutions. “The Donovin Darius Foundation camps do what I try to do with my company: empower, educate, inspire and motivate.”